Terms of Service

These Terms of Service (“Terms”) govern your access to and use of ALAO’s website, applications, and related services (the “Services”). By creating an account or using the Services, you agree to these Terms.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

ALAO provides tools to help you organize digital assets, create and manage estate-planning documents, store related files, and coordinate access with people you invite.

ALAO is a technology platform. Unless we expressly state otherwise in writing, ALAO does not provide legal, tax, or financial advice, and use of the Services does not create an attorney-client relationship.

You are responsible for determining whether documents and instructions created with ALAO meet the legal requirements of your jurisdiction, and for consulting qualified professionals when needed.

You must provide accurate account information and keep it up to date. You are responsible for activity under your account and for safeguarding access credentials.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services.

We may suspend or terminate accounts that violate these Terms, pose a security risk, or are used in a fraudulent or abusive manner.

You retain ownership of documents, files, contact details, and other content you submit to the Services (“Your Content”).

You grant ALAO a limited license to host, process, transmit, and display Your Content solely as needed to operate and improve the Services and to fulfill your instructions (including sharing with invited participants).

You represent that you have the rights necessary to submit Your Content and to grant access to any participants you invite.

You agree not to misuse the Services, including by attempting unauthorized access, interfering with security or availability, uploading malware, infringing others’ rights, or using the Services for unlawful purposes.

You may not reverse engineer, scrape, or resell the Services except as permitted by law or with our prior written consent.

The Services may integrate with third-party providers such as cloud storage or authentication services. Your use of those providers is subject to their terms and privacy policies.

ALAO is not responsible for third-party services you choose to connect, except as required by applicable law.

Some features may require a paid plan. Pricing, billing intervals, and plan features will be presented at the time of purchase or upgrade.

Unless otherwise stated, fees are non-refundable except where required by law. We may change pricing with notice for future billing periods.

ALAO and its licensors own the Services, including software, branding, and documentation. These Terms do not transfer any ownership rights to you other than the limited right to use the Services as permitted here.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALAO DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that documents generated through the Services will be valid, enforceable, or sufficient for your circumstances in every jurisdiction.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALAO AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO ALAO FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS (US $100) IF YOU HAVE NOT PAID ANY FEES.

You agree to indemnify and hold harmless ALAO and its affiliates from claims, damages, and expenses arising out of Your Content, your use of the Services, or your violation of these Terms or applicable law.

You may stop using the Services at any time and may request account deletion through available account settings or by contacting us.

We may suspend or terminate access if you breach these Terms or if we discontinue the Services. Provisions that by their nature should survive termination will survive.

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Delaware, excluding conflict-of-law rules, unless mandatory consumer protection laws in your jurisdiction require otherwise.

Questions about these Terms can be sent through the Contact form on the ALAO website.